DOMILICO Grenoble (Isère): Our values

Our values

Simplicity

Our objective is to make your life easier, especially by offering you a simple solution to your home-improvement projects.

This is possible by carefully understanding and analysing your request, the transparency of our answers and a commitment to satisfy your needs throughout our working relationship.

Our website is available 24/7 to answer your questions. It will guide you in the development of your project. As soon as you submit a file, you will be assigned a contact in Customer Services. Regardless what your request may be, this is the guarantee that it will receive a personalized follow-up.

Professionalism

Professionalism isn’t only the expertise in construction of our Project Managers, but a comprehensive set of services. The advice, rigour and our methodology, clear and detailed quotations, respected timelines, the quality of our network of service professionals, the acceptance of work done, and the 10-year guarantee of the entire project. Domilico’s professionalism is all of the above – It’s as simple as that!

The way to progress

Domilico has observed that very often, the best quality workmanship is done by the smallest businesses of service professionals, but because of the complexity of their jobs, the quality of their service is frequently not recognized as such.

Domilico allows these small businesses to benefit from the tools and methods often reserved for the bigger companies in construction. By providing them with a complete set of sales, administrative and financial services, they are free to focus on their trade. This efficiency is the best argument for your satisfaction.

Our tools are managed by our research team. Under the responsibility of our Project Managers, they are made available to our network of service professionals. We use very rigorous methods in project planning and management which allow for the adjustment of price and deadlines following the homeowner’s wishes for modifications. These adjustments result in thoroughly documented files at the completion of the works and thereby avoid any possible litigation between the homeowner and the service professionals. We continuously assess the quality of the workmanship and work with the service professionals directly to help them improve their skills. This includes regular training and information sessions with our Project Managers.

Social responsibility

Domilico also strives to improve the quality of the services in its field. The demand is strong but also often wary and held back because of a general feeling of client dissatisfaction.

Domilico also provides young service professionals starting off in their trade the opportunity to work with more experienced professionals and the help and structure of our organization. By sharing not only tools but also experience, they will have the chance to become business leaders who will excel in their trade. We strive to knock down barriers for entrepreneurs and help them succeed.

Domilico also develops the network of independent service professionals to make them stronger, not only by working together, but by providing them with the means that were beyond their reach when working independently. This constitutes a new type of work organization which assures flexibility for the homeowner, and incoming business and support for the service professionals.